The Spanx return policy is a great example of how a well-written copy can go from being a feature of a product to becoming an obligation. This policy allows you to return the product that you purchased if you are unhappy with it for any reason.
It’s a great way to deliver value and align goals, and it avoids the awkward situation where someone has to call customer service first to ask about their return policy.
Refund policy
Policy allows you to return the product that you purchased if you are unhappy with it for any reason. You will get a full refund minus shipping charges, which applies to all returns for bras, panties, and other women’s briefs.
If you’re not happy with your purchase of their products for any reason including if you just don’t like them, they will happily exchange them or issue a store credit within 90 days of your purchase date.
All exchanges must be made within 30 days from the date of shipment and the original shipping costs must be paid by you. If you have questions about the Spanx return policy, simply send us an email and they will help you.
Can we return a product?
Sometimes, you just want a refund if you’ve been thinking about sending us back a product. Spanx, a luxury lingerie company, has introduced its return policy, which allows women to return their bras and panties for full refunds.
The company says it wants to draw in more customers by making it easier to return items. The company says the policy is simple: Customers will receive a full refund minus shipping charges if they send the item back within 30 days of purchase.
Can we exchange a product for a different size or color?
By law, you can exchange the product if it’s defective. It must be the same model and size that you originally purchased. It’s a common question in the lingerie world. The answer is yes.
If you truly don’t like the product, or if you believe that the sizing of your bra is incorrect for your body type, then you should exchange it for another size and color. Another reason why this policy is so popular is because of its simplicity; the customer feels more comfortable when they know they can return their items if they aren’t happy with them.
However, there are some additional requirements to follow to take advantage of this policy: Exchanges must be made within 30 days of purchase.
How to ship your package to us for returns or exchanges?
The first thing you may want to do is contact them directly, either through their Contact Us page (Facebook and Twitter), by email, or by phone. We can also help you ship back your package to us for return or exchange.
The procedure for returning merchandise to us is simple:
Contact them. Submit the returns tab form on their website Send them a copy of your receipt (if there is one). They’ll notify you via email when they’re ready to issue your credit(s).
You can request additional information about receiving your credit by contacting Customer Service at support@spanxinc.com. Please include “Spanx Credit” in the subject line so they won’t accidentally send it out as other responses.
What happens to your order once it is returned?
Their return policy is incredibly simple:
You can return your item for any reason within 30 days of purchase, except for items that are not eligible for returns. If you are returning an item because it has been damaged or worn out, you must ship it back to the first and they will issue a refund for the original cost of the item. When they receive the item back from you they will issue a full refund for that original cost.
Conclusion
Spanx returns policy is a way of ensuring that customers are not left out in the cold. By allowing customers to return the clothing they have purchased and receive a full refund. If you’re not happy with your purchase of their products for any reason including if you just don’t like them, they will happily exchange them or issue a store credit within 90 days of your purchase date.
Question 1.) How many days can we take for exchange?
Answer- All exchanges must be made within 30 days from the date of shipment and the original shipping costs must be paid by you.
Question 2.) Can we return a product?
Answer- Yes, you can.
Question 3.) Can we exchange a product for a different size or color?
Answer- Yes.
