To minimize the loss, some steps should be acknowledged immediately. One whose phone has been stolen could end up paying much for the damage from the theft if he fails to follow Sprint policy regarding stolen phones.
Insurance determines the following steps to be taken after a phone is stolen or lost.
After the phone gets stolen, the customer is advised to contact the sprint customer care number immediately at 888-211-4727.
The suspension of the service will prevent the phone stealer from using the device and misusing it. So the suspension of the line has to be the very first step to be taken.
They will withdraw the suspension whenever the customer contacts and applies for reactivation of the line. Even after the suspension bill will still keep on adding.
To-do’s After You Lost Your Sprint Phone
Suspend your line
Post online mentioning your Sprint lost the slip
Report to the police and file a missing device complaint
File a Complaint Against The Stealer
After an online form fills up the process for your lost Sprint phone search will begin. The following steps are given below-
Go to sprints official support page
Then check for option report a lost and select
Then go to your sprint account and log in
Report the device you wish to find
The following instructions will be visible on your screen.
Have patience cause the site might take some time to load. Your slip will be ready in approx 30 minutes. If it doesn’t, reload and start again. There’s also a live chat service you can join and contact your problems.
Suspend The Service
Block the device as early as you can by contacting customer care service. Note some points why you want to suspend the service as precautionary:
Only the contact holder can pause the service
The suspension will affect immediately
Until a formal request Sprint won’t reactivate your service.
Your monthly fees will still keep on adding.
Inform Local Authorities
If you suspect it to be a stealing case, consider filing a missing report with local police. Note down some information like IMEI number and device model before complaining about a file at the station.
Through the Sprint phone can never be recovered. These reports can be used as insurance claims.
Activate a lost phone and track it on a map
locator app, used to track down your device’s location.
Androids and ios have built-in facilities which can be remotely activated and track down the location.
Replace Equipment
These will be reconditioned phones for the ones who subscribe to this program. These are replacement for the devices customers has lost.
The cost can be deducted from customers’ monthly bills or they can pay it upfront.
Rebate Phones
If customers don’t want to buy reconditioned phone then surely they have to buy a new phone for the original price. Discounts are available occasionally.
Special discounts are available for the customers who need an upgrade. To buy on upgrade special contract needs to be upgraded by customers of one to two year.
Replace a Lost Sprint Cellphone
It’s always painful to lose something so important as a cell phone. Whatever it’s lost there is a few percent of chance getting returned. Sometimes it can be too lost to find. There’s an easy way to where you can find your device within a few calls and some time.
Call customer care of Sprint and stop your old phone service. Have phone insurance that can cover your loss of the phone. Then use the credit to buy a new phone.
If it doesn’t cover your new phone cost then you ask what can be done to buy a new phone. From any reseller store, you can buy phones whether online or from the store.
But the phone has to be coherent with your contract by sprint.
After all, that, ask your sprint dealer to configure it to your previous device.
Activate The Lost Phone And Find It Through The Map
Most lost phones can also be found through locator apps. All ios and android devices have a built-in activator. Through that, you can locate the device.
Let’s discover the process-
For AirPods to recover your google account sign in. Go to the android official platform for apple watches. and for pads and macs Among the list of connected devices look for your phone and click on it. For iPods look at the map for location.
Find Your Sprint Lost iPhone
To find your lots iPhone go to your browser and to go I cloud web app. Look for find my iPhone and sign in. Now select your phone from the list.
Then you can see your phone located on the map. This process won’t work in case your is offline.
Conclusion
So now you know what to do when your phone gets lost. Sprint gives you its best service to reunite with your device as soon as possible.
When you lose your device most crucial thing is time. The faster you take action, your chances increase to having your device back.
A subscription to Sprint can help you a lot to have all these facilities to find your phone.
