Answering the above question, you can return your product within 14 days. If you are not satisfied with the product you can exchange and buy a new product for 14 days. After trying it for 14 days if you like the product you can buy it with the proper procedure. Your returning product must be in a good condition. If you want to activate or deactivate the purchased product you must call the sprint company in 14 days. An exchange of any product does not extend the 14 days. This policy of sprint is known as the 14-day satisfaction guarantee policy. You can return the sprint purchase in any location of the sprint. Sprint allows you to return the products with an online and offline method.
Here are the steps to return sprint products online
For the online return you have to go on the sprints website and the menu page will appear, click on the return tab. You need to click on a chat tab on the return section for assistance 24/7 to discuss your return kit. Before returning your device up all your photos, important content, and contacts. And remove find my iPhone. By dropping any UPS drop box mail on your device. And you will be done.
Steps to return sprint products in store
You have to keep in mind before returning the sprint product that the packing should be original and the product must be in good condition. You can return sprint products by visiting the nearest sprint store.
By visiting the sprint link find out the nearest sprint store. Pack your product in the original packaging. With an original slip accompanying your product. Sprint staff members will help you in processing your return. Your refund of the product will proceed to your original form of payment.
If the original payment mode is not available sprint will reach you through mail or a call. Sprint takes 10 to 14 days to refund your amount in the account. If the refund amount is more than $175 they will issue your refund through a check. If you pay with a credit card you will get the amount in the form of the credit card.
If you pay through check you will get the amount through check. If the packaging of the product is open sprint will charge the restocking fee of $45. The original shipping fees are not refundable. iTunes cards and gift cards are not eligible for cash and they cannot be exchanged or returned.
Few things on which the return policy of sprint is not applicable
The return policy of sprint is not applicable for monthly installments and leases. If the product is returned with damages or without the original packaging the return policy will not be applied.
Here is the list of things that sprint does not consider for the return policy
Taxes and surcharges. Out of plan usage charges. Spending limit fees. Detail bill fees. Paper bill fees. Add on services fees. Monthly fees. Charges on the damaged products.
Cancellation policy of sprint
Sprint gives you the option to cancel its service anytime. If you cancel before your contract end, you need to pay termination fees. It is $20 per month it is for the left on your contract with a minimum fee of $100 per device and a maximum fee of $350. You can directly call on customer number of the sprint to cancel your service. Sprint provides contracts for customers of one to two years.
Sprint has a discount for employees. It gives an 18% discount on data share plans. It also gives discounts on accessories and wireless. Military members of the sprint can get a discount of 50%. Customers of the sprint can save $600.
Conclusion
Sprint is a telecommunication company that provides various offers and discounts. It has a unique return policy. Sprint cooperation also gives the option to its customers to return the product within 14 days if the customer is not satisfied with the product. Sprint has different policies.
Does sprint give a student discount?
Sprint has special discounts and plans for students.
Do you need any documents to return items to the sprint?
No, you don’t need any documents except the original receipt.